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This position is typically the start of the employee's telecommunications career.
Job Summary: Responsible for demonstrating a sufficient aptitude for acquiring the skills and knowledge involved in the competent performance of the tasks relating to broadband installation and troubleshooting activities. Provides written and field assessments, meeting/exceeding Comcast Employee Standards, and supervisor approval will be used to determine advancement to the next level. Functions in an entry-level, trainee position with an increasing degree of proficiency and decreasing degree of supervision with regard to those skills and tasks for which training and instruction are received during tenure in this position.
Primary Responsibilities: - Read general system layouts from blueprints, basic knowledge of mathematics, cable television products and services. Core Responsibilities: - Performs reconnects, requested and non-pay disconnects, and changes of service, while adhering to: Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide (or remove) services to the customer. Pre-wires single dwelling units and multiple dwelling units (MDUs) in order to provide ready hook-up capabilities at the time of moving in. - Completes associated paperwork with each work order in a timely manner in order to ensure all details of the work are recorded for entry in the customer’s account once the work is checked in. - Performs service calls. Reviews all requested services with the customer in order to ensure understanding and agreement. Troubleshoots the drop from the tap to the customer’s equipment. Installs and removes converters in order to provide customer with upgrades or downgrades in service and determines acceptability of service by reviewing picture quality following connection of cable service in order to provide the best possible service for the customer. - Provides the customer with materials regarding channel line up, use of converter, and company policies as they relate to the customer as well as demonstrates these skills in order to educate the customer on the use of the equipment and company guidelines. - Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties. Inspects existing ground or makes new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage. - Properly operates and maintains installation tools and equipment. Reports need for vehicle repair or service when required and/or prescribed. Reports any accidents, losses, injuries, or property damage to Supervisor and customer when appropriate. - Applies knowledge and skills of training on the job in order to prepare for transition to the next level and performs other duties as requested by Supervisor in order to achieve departmental goals and objectives. - Ability to use basic cable installation tools and hand tools and perform jobs from high places (on poles and roofs,) including climbing poles with proper equipment (safety belt, strap, climbers,) ladders, and bucket trucks (18 to 20 feet,) as determined by the system’s requirements. Reads general system layouts from blueprints, basic knowledge of mathematics, cable television products and services. - Knowledge of the National Electrical Code (NEC,) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA), various state and local codes including G.O. 95 and G.O. 128, (when applicable,) and the policies and procedures for CATV installation activities. - Communicates with customers in a clear and straight forward manner. Proven ability to work independently and to prioritize and organize effectively. - Manipulates connectors, fasteners, wire and use hand tools, works in areas with exposure to moderate noise levels. - Lifts and carries loads of 70 lbs or more, works in confined spaces such as crawl spaces or attics, works while standing 50 -70% of the time and performs work near power lines and electricity. - Drives company vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather. - Vision ability: close vision, peripheral vision and ability to adjust focus and able to manipulate objects such as pens, keyboard and mouse. - Normal work shift may include weekends; may include 10 hour days for 4 days a week and available to work overtime including weekends, evenings and holidays. - Exposure to moderate noise level, dogs or other animals, construction areas, or the public in general, may be a concern.
Job Specification:
- High School or Equivalent - Generally requires 0-2 years related experience Additional Requirements: - Must have a High School Diploma or GED - Must possess strong communication skills and customer service orientation - Requires a proven ability to work independently, prioritize tasks and organize effectively. - Must possess a strong ability to read and use maps to identify routes to customer homes. - Must have the ability to safely operate a company vehicle - Must have and maintain a valid California Driver's License with satisfactory driving record - Bilingual capability in Spanish is a plus. Physical Requirements: - Must be able to carry and lift a minimum of 70lbs - Must be able to carry and climb tall ladders - Must work and travel outside in inclement weather - Must work near power lines and electricity - Must work and climb on poles, roofs, ladders and/or bucket trucks in high elevations - Must work in confined spaces which include but not limited to crawl spaces and attics. Courtney Swope

Career Fair for Jobs and Paid Internships: Thursday, October 12
10:00 a.m. – 1:00 p.m. Quad. 10 Employers Scheduled to Attend, Including
Comcast • The Wine Group • Starbucks • UPS Uncle Credit Union • NorCal Sports TV Plus Positions in IT, Landscaping, Preschool Teaching Students Should Dress for Success and Bring Their Résumés!
PC Tech wanted. Livermore Library. P/T $15/hr. Pdf description. (Posted Aug. 26).
Paid internships and job shadowing positions. Who’s eligible? All LPC students and alumni.
Best IT Certifications List, according to
ISP - Your own family/professional websites for $ 0.99/first year; then $ 6.99/mohth
: Includes 2 free domains, hundreds of email accounts for your employees or family members, WebsiteBuilder web editor, Dynamic Content Catalog, Photo Gallery, WebStatistics, Virus Guard & Spam Guard for all accounts, Search Engine Tools, CGI Library, FTP, tutorials, Unlimited Webspace, Unlimited Websites, 20 Databases (1 GB on SSD), free 24/7 Phone Support, Up to 600 MB RAM, Over 120 Click&Build and Web Apps, Unlimited subdomains to structure your website, Advanced DNS management, WHOIS privacy is included to secure your personal information, Secure your domain from hijacking risks with domain lock, Multiple year registration
Paid Internship
LLNL would like to get 5 student veterans from Las Positas to come to their summer Cyber Defenders Program.
The program will begin for the LPC students on June 6th. They are very flexible re: student vacations/holidays/ and school schedules as long as the student is able to attend 10-12 weeks of the program. The program will pay students 12.50/hr, earning up to $5000, and they will work 8am-5pm, M-F. Students need to be interested in cyber security and computer science, have an aptitude for technically inclined work, and have strong initiative and motivation. Once students are identified, they’ll need to submit a resume and participate in a phone interview to be selecte
You may apply for as many scholarships for which you qualify.

International Students (those with ‘F1’ VISAs) do not qualify for scholarships which require financial need. However, they may apply for non-government scholarships.
Concurrently enrolled high school students do not qualify for the LPC Scholarship Program.
Your free Microsoft Softwqare.
Did you not get a email message from LPC about a DreamSpark account? Check your zonemail and your personal email.
Women's Cyber Talent Search Offers Scholarships For Intensive Hands On Training
The National Center for Women in Technology and SANS are providing more than $300,000 in scholarships for advanced hands-on training in the most sought-after skills. Women who emonstrate aptitude for and basic skills in cybersecurity are eligible. The admissions process is now open and qualifying exams are being held from today through October 30. Schedule and qualifying site:
More on what is in the CyberAcademies
RSA CONFERENCE 27 April - 3 March 2016 - Full Conference Academic/Student Pass $695 (Half price). Anyone with an interest IT security should attend.
Expo Pass Tickets: $ 0 with you edu email (Regular $100). Valid all week, and gives access to many free conferences.
The Computer Center (room 803) is available to students as an open lab
with Internet connected computers and technical assistance from knowledgeable staff. We have over a hundred workstations with PCs and even a handful of iMacs, printing for a fee in black or color, eadphones, scanners, assistive technology, and friendly helpful guidance on a drop-in basis. The Computer Center supports all disciplines including Online Learning Blackboard courses. Computer Center Hours Monday-Thursday 7:30am-9:30pm. Friday 8:30am-3:00pm
Apply now for the All USA Coca Cola Scholarship and for the Jack Kent Cooker Scholarship.

LPC Veterans Scholarships

INTERNSHIPS - For paid and unpaid scholarships for LPC students, contact Leslie Gravino LGravino at LasPositasCollege dot edu 925 424 1876
LLNL/LPC Science and Engineering Seminar on Tuesday,
Need transportation to school? Carpool

Stuck in traffic? call 511 and find out about traffic conditions.
Email your questions and/or paper as an attachment to You must submit your name and W number in the subject heading of the email and the course name and section number in the body.Ask the tutor specific questions in the body of your email. Submissions will be reviewed within 48 hours if submitted Monday, Tuesday or Wednesday. If you submit a question Thursday through Sunday, expect a reply by Tuesday night. Tutors will provide feedback, but will not edit your work for you. If you would rather receive tutoring in real time, you may register for a live, virtual tutoring session on the web. Available from 4-6 p.m. Mondays and Wednesdays. You can register for a 30-minute appointment at .More on ."

LPC Honors Transfer Program:
For continuing students: At least 12 units completed at LPC with a 3.5 or higher GPA, and eligibility for English 1A. For new students entering from high school: A 3.75 cumulative GPA and a copy of your high-school transcript. You may apply at any time during the semester, but it’s best to apply early in the term so you can get started on your honors projects. Contact Dr. Candy Klaschus, Honors Program Director, for more information. Office: 2411T Phone / Voicemail: (925) 424-1266 E-mail: Details and forms are available on the Honors Transfer Program Website:
Any transferable course may become an honors course if you complete a substantial project in addition to the regular coursework. You will work one-on-one with a faculty member to design the project; both full and part-time faculty are eligible to mentor honors students
By participating in a Transfer Admission Guarantee [TAG] or Transfer Admissions Agreement [TAA] program, you will receive early review of your academic records, early admission notification and specific guidance about major preparation and general education coursework.UCSD will not offer any TAG agreements after fall 2014. So fall of 2013 is the last time we can write a TAG to this campus. They will no longer be a TAG school but students will still be able to apply through the regular process, Nov.1 - Nov 30th. The GPA needed to write a TAG for UCSD is 3.5. If a student has the 3.5 GPA, the best possible way to get in is to write a TAG in fall 2013.
Accepting requests for hiring students to work on campus in  federal workstudy positions. Complete hiring packet must be submitted. Student assistant hiring packets can be downloaded from: . All newly hired students must provide documentation of a TB test prior to beginning work; rehired students will need a TB test only if their original test on file is more than 4 years old. Current Payrates are attached; please review descriptions for levels A, B, C and D to determine the correct pay category. All new student hires begin at Step 1 and can be moved to Step 2 after 200 hours upon your filing a request. Only students who have applied for financial aid for 2012-2013 and exhibit some financial need (as determined by the financial aid office) may fill these positions. Contact your instructor or  Andi Schreibman, Financial Aid Officer, Las Positas College, 3033 Collier Canyon Rd., Livermore, CA 94551, (925) 424-1585

Resume Workshop . Looking for a job or internship? Need help creating a resume? Want to be a more competitive applicant? Students can drop in or make an appointment to see the representative at the LPC Transfer Center..
Job Shadowing Event , Students who are interested in participating should complete the form on the Career Center's website. It is the students responsibility to receive permission from the instructors or their supervisor to miss class or work to attend this event. This is a great opportunity for our students to shadow a professional in the career field of their interest.

Microsoft Certification Vouchers and S2B Internships and A+ discounts for LPC student. - Second shot (free retake) is back, visit If you miss the first time, you get a second test for free. Take the test through VUE or Prometrics. Or call Prometric 1 800 755-3926, VUE 1 800 837-8734 . - Internships at Microsoft business partners - Free and fun Microsoft certification game: - A+ Cert. Network+ and other CompTIA vouchers for students can be ordered as of March 2011. Go here.

Ham Radio/Computer/ Free training for the technician FCC exam. Be a part of the rescuers in case of major disaster.For Livermore area: For Mt. Diablo, Concord area:

ISP - Your own family/professional website for under $6 per month: Includes 2 free domains (.com .net .org), hundreds of email accounts for your employees or family members, WebsiteBuilder web editor, Dynamic Content Catalog, Photo Gallery, WebStatistics, Virus Guard & Spam Guard for all accounts, Search Engine Tools, CGI Library, FTP, tutorials, and more.

BOOKS. Buy, rent, download books from the Internet. (Not endorsed or verified by the instructor).
Recommendation: Sign up with ACM (Association for Computing Machinery). 500+ free books online and other tutorials. ACM Student Membership Benefits are listed here. $19 per year for LPC students.

FREE MICROSOFT SOFTWARE and inexpensive non Microsoft software - The MSDN Academic Alliance offers software to LPC students who are enrolled in computing classes. The instructor will give the relevant instructions. The list of software packages is here. The download is a large ISO file that you will burn to a blank DVD. For instructions on burning DVD or CDs, go to your instructor's folder on Marvin and get How to Burn ISO files Word document. - The Microsoft developer, designer and gaming tools are available on Not 30-day trial versions; they’re the complete and full professional grade versions. Dreamspark and MSDN AA are not the same.- Other discounted software for students only: or, both take you to the same deals. offers both Microsoft and non Microsoft products, some at an 85% discount. At JourneyEd, sign up as a Chabot student, same W number. I'm told that LPC is not found in their records.
- Windows 7 Upgrade for $30 for students. You are eligible if you have a valid .EDU e-mail OR an e-mail address through one of the educational institutions. - Office 2007 UltimateSteal for $59.99 for student: - If you’re a student and you don't have access to MSDN AA, you could join the Association for Computing Machinery (ACM) for $19/year. As part of the membership you get access to the MSDNAA catalog, if they still have that offer. At any rate, you get access to thousands of technical books. The ACM site is at - SmartDraw drawing software at student price: log into Blackboard. Regular price: $200+. Your price: much less.

Get text to you cell phone in case of a disaster at LPC. AlertU will allow the school management to broadcast critical information, in real time, to the mobile devices of staff and students.
1) With your cell, text LPC (our campus keyword) to 253788 (ALERTU).
2) You will receive a welcome text message:
Please join LPC's Emergency Alert System. No Spam. Reply Y to sign up.
3) Reply Y
Additionally, you are encouraged to program 253788 into your phone's contact list (address book) as "ALERTU' so you will recognize these messages as critical alerts from LPC if/when they are sent out. ALERTU promises:
No spam, no sharing of personal information, only Las Positas College Administrators will have access to the alerting system
* The AlertU system will only be used in the event of an emergency
* The service is free, though the student's/staff member's text message rates/plans apply
You can also sign up via the web at or just go to Student Life at Las Positas from our home page and click on For more information on line please visit

Book prices getting you down? Tax Credit for Books. New government program will now reimburse students for up to 100% of the cost of required textbooks and other course materials. For example, if you had out-of-pocket course material expenses or tuition and fees during 2009 or 2010 and no other financial grant aid covers those expenses, you would be able to claim the expenses as a credit. For each student the credit is limited to $2,500.

The LPC Honors Transfer Program is designed to prepare highly motivate students for transfer to four-year colleges and universities. Requirements for admission to the HTP: 12 units completed at LPC with a 3.5 or better GPA. Application forms are available at our website: Contact Dr. Candy Klaschus at 925-424-1266, drop by 2411T, or email cklaschus @ (Remove the spaces). I hope many of you sign up soon.

Scholarship opportunities from UNCF.

Looking for a career in computer security?  Launch it with a Cyber Corps scholarship.The U.S. Naval Postgraduate School (NPS) in Monterey offers a program that enables civilians to obtain a full scholarship for a Master's Degree, receive a salary while in school, and begin a civilian career with an unlimited future. The "Scholarship for Service" program does not entail enrollment in the Military. Students receive their Master's Degree and move on to civilian jobs in such organizations as the CIA, FBI, NSA, and others. Deadlines are renewed as needed.

National Do Not Call list info - The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at the website You can register your home or mobile phone for free.

No enrollment necessary for Community Education . Half a Saturday or Sunday. Open to the general public. Learn Microsoft Excel, Word, PowerPoint, Access and other computer skills. You get a certificate. No prerequisites. Just pay the small fee ($39 - $79) . Location: Las Positas College 3033 Collier Canyon Livermore, CA 94551

This page can be found through Blackboard, in your class syllabus, or at To continue viewing this page after you are no longer enrolled in my classes, note the link above or bookmark it on your home computer. CTL + D on keyboard to bookmark any web page.

Can't get a job? Need experience on your resume? Volunteers are always needed in your area: United Ways helps you find volunteer jobs.

Job Leads - At LPC Bldg. 900 for employment assistance. Jobs are updated daily. Resume help. Coordinator Career/Transfer & Employment Center 925-424-1423
Try also: Tri-Valley One-Stop Career Center - Pleasanton Fax: 485-5273 Phone: 485-5262. Both free to employers and job seekers.
Popular IT job boards:


LPC THEATER SCHEDULE All performances are in the Las Positas College Theater and are $10 general admission and $7 for students and seniors unless otherwise noted. Your admission fees help your theater classmates. If you can't attend yourself, use the tickets as gift certificates.

Buy, Rent Books Online.
Campus Book Swap
CheapBooks Rentals
Children ebooks
ebookshare Free eBooks
Gallica, Bibliotheque nationale de France
Gazelle Book Services
open - LibriVox audio books
Open Educational Resources
open Peralta
Open Project Gutenberg
OpenBooks - Creative Commons
Opentext - collegeopentextbooks
OpenText - Connexions
Opentext & online books - State Bills 2009
The Book Depository
Xlibris Self Publishing and Print